Privacy Policy

Last Updated: July 3rd, 2024

At Back in Balance, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://backinbalancehealth.com and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us, such as your name, email address, phone number, date of birth, and health information, when you register on our site, book an appointment, fill out a form, or otherwise interact with our services.

1.2. Payment Information

When you make a purchase or book a service, we collect payment information such as credit card details, billing address, and other payment-related information.

1.3. Technical Information

We collect information automatically when you visit our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

2. Use of Your Information

We use the information we collect in the following ways:

2.1. Service Provision

To provide, operate, and maintain our services, including chiropractic services, virtual functional wellness consultations, and corporate wellness programs.

2.2. Personalization

To personalize your experience on our website and deliver content and product offerings relevant to your interests.2.3. Communication

To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

2.4. Marketing

To send you marketing and promotional communications that we believe may be of interest to you, in accordance with your communication preferences.

2.5. Improvement

To analyze usage and trends to improve our website and services.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1. Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1. Access

You have the right to request access to the personal information we hold about you.

5.2. Correction

You have the right to request that we correct any inaccuracies in your personal information.

5.3. Deletion

You have the right to request that we delete your personal information.

5.4. Objection

You have the right to object to the processing of your personal information in certain circumstances.

5.5. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Back in Balance

949 Sherwood Ave. #100 Los Altos, CA

[email protected]

650-668-0613